Delivery Management Guidelines

Last updated: 11/15/2025

Delivery Management Features
Key features to help manage your deliveries

Order Tracking

Real-time Status Updates
Included
Delivery Team Assignment
Included
Route Optimization
Premium

Customer Communication

Automated Notifications
Included
Delivery Instructions
Included
Customer Feedback System
Premium
Order Management Tools
FeatureDescriptionAvailability
Status ManagementTrack orders from confirmation to delivery completionAll Plans
Delivery Team AppMobile app for delivery staff with real-time updatesPremium
Proof of DeliveryDigital signature and photo capture systemPremium
Analytics DashboardDelivery performance metrics and insightsPremium
Best Practices

Mobile App Features

For Vendors

  • Real-time order alerts
  • Status management
  • Team management
  • Performance analytics

For Delivery Staff

  • Navigation integration
  • Digital checklists
  • Proof of delivery
  • Customer contact info

For Customers

  • Live tracking
  • Instant notifications
  • Direct communication
  • Feedback submission
Support & Training
Resources for optimal platform usage

Available Resources

  • Video tutorials
  • Documentation library
  • Live training sessions
  • 24/7 technical support

Contact Support

Email: support@menumate.in

Phone: +91 89048 85993

Live Chat: Available in dashboard

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